Course description
The IP Voice course is comprised of four sections covering the delivery of telephone service using Voice over Internet (VoIP) technology through broadband cable’s managed network. The IP Voice course uses full-motion video and animation to closely mirror a hands-on learning environment. The video provides detailed and realistic demonstrations of the critical skills needed by an installer to successfully deliver voice service. Learners ride along with an installer as he takes them step-by-step through all the aspects of IP Voice service, including: preparation, installation in single- and multi-dwelling units, homes with security systems, troubleshooting and safety. This well-rounded approach to understanding IP Voice services ensures learners comprehend both the how and why of the job they are performing.